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Terms of Service

Last Updated: December 15, 2024

1. Acceptance of Terms

By accessing and using Watsify ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Watsify is a WhatsApp-based e-commerce platform that enables businesses to:

  • Create and manage online stores through WhatsApp
  • Process orders and payments
  • Manage appointments and bookings
  • Sync with Google Calendar
  • Generate leads and customer interactions

3. User Accounts

To use Watsify, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access

4. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit spam, viruses, or malicious code
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization

5. WhatsApp Business API

By using Watsify, you acknowledge that:

  • You must comply with WhatsApp Business API terms and policies
  • You are responsible for obtaining proper consent from customers
  • You must not send unsolicited messages or spam
  • Meta (WhatsApp's parent company) may enforce additional restrictions

6. Google Calendar Integration

When you connect Google Calendar:

  • You grant Watsify permission to create and manage calendar events
  • You must comply with Google's Terms of Service
  • You can revoke access at any time through your Google Account settings
  • We will only access calendar data necessary for appointment booking

7. Subscription and Payments

Subscription terms:

  • Subscriptions are billed on a recurring basis (monthly or yearly)
  • You can cancel your subscription at any time
  • No refunds for partial subscription periods
  • We reserve the right to change pricing with 30 days notice
  • Payment processing is handled by Stripe

8. Intellectual Property

All content, features, and functionality of Watsify are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or decompile the Service
  • Remove any copyright or proprietary notices
  • Use our trademarks without permission

9. User Content

You retain ownership of content you create (products, images, descriptions). By using Watsify, you grant us a license to:

  • Store and display your content through the Service
  • Process and transmit your content as necessary for Service operation
  • Back up your content for disaster recovery

You are responsible for ensuring you have the rights to all content you upload.

10. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for any damages resulting from service interruptions.

11. Termination

We may suspend or terminate your account if:

  • You violate these Terms of Service
  • You engage in fraudulent activity
  • Payment fails or subscription expires
  • We are required by law to terminate access

Upon termination, you will lose access to your account and data. You may request a data export within 30 days of termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation

13. Limitation of Liability

To the maximum extent permitted by law, Watsify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold harmless Watsify from any claims, damages, losses, or expenses arising from your use of the Service, violation of these terms, or infringement of any rights of another party.

15. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Watsify operates, without regard to conflict of law provisions.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

By using Watsify, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.